Amazon reps deal with 500 assholes a day, so if you have a reasonably lengthy, pleasant call with them and go out of your way to not be #501, you'll generally find them much more willing to work with you. Explain the problem very clearly, and don't treat them like idiots. Don't mess with email or online chat for something like this. I ordered form (so on top of the price I have to pay for customs and shipping.) instead of amazon.ae(the Amazon for people in the UAE)īecause it is still cheaper than amazon.ae even after shipping and taxes.Ĭall them. My old one struggles to even run Minecraft and takes 10 minutes to load auto cad, and 2 minutes to do anything (even moving the mouse). Please I took engineering graphics in school and need this laptop for CAD. #Amazon my orders how to#After multiple attempts, someone from their customer service team said they would send a mail to the higher sales department or something.ĭoes anyone know how to get my order back. I went through customer support, but they kept telling me to just order again like it's nothing, despite me telling them the price has increased by $150. Has this happened to anyone else, if so please tell me how you got your order back, if you got it back. I went through customer service and got my account back, but it cancelled my order, for security reasons. On the same day within minutes I received an order confirmation email, but on 1st December I got an email saying my account is locked and orders are on hold for security reasons. I added a new credit card and payed(coz I get more points with this credit card). I selected shipping address and chose payment option of credit card. On black Friday, Acer had a sale on on their Acer predator Helios 300 for $930 and I placed an order.
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